vxi.comVXI | Customer Care with Flair!

Solutions Customer Experience & Care Customer Retention CX Transformation Cost Management Sales Effectiveness Technology Regulatory Compliance & Fraud Protection Industries Automotive Communication & Media Financial Services Government Insurance Retail Travel & Hospitality Technology Resources Case Studies Blog About us Global Footprint Corporate Responsibility Our leaders Careers Contact Us Customer Care with Flair! We deliver world-class CX and business services to the world’s leading brands. We make your customers smile a million times a day. Rock the Customer Experience Customer Support | CX | Digital Transformation Operational Excellence | Sales & Retention 250M INTERACTIONS A YEAR Every customer journey that we optimize reflects our commitment to excellence. 35k AMAZING ADVISORS Across 42 global call centers, we act as your #1 brand advocates and loyal champions. 20+ YEARS OF EXPERIENCE Our long-term vision, operational excellence and disciplined mindset make us ideal partners. Passion for People Passion for (Your) Success We design, create and deliver customer experiences (CX) that boost customer satisfaction, grow loyalty, increase your revenue and reduce churn. We run some of the world’s best contact centers and provide BPO services. We offer omnichannel and multilingual support, software development, CX innovation, quality assurance (QA) and infrastructure outsourcing. “BPO in a Box” Award-Winning Tools to Maximize Your Success Explore Power up our award-winning training tools & boost your advisors' performance. Discover Develop custom CX solutions with Symbio, our innovation subsidiary. Learn Balance BPO innovation with curiosity, empathy and the human touch. Care with Flair – Why Leading Brands Trust VXI We Put You First "The whole C-Suite helped me!" You always have access to our senior executives. We deliver concierge excellence at scale. We Deliver Results In 2018-2019, we won +20 client “best in class” awards. We became the 3-time winner of ICT's “Best Contact Center and BPO Company." VXI advisors reported 87% ESAT. We Can See the Future We're your trusted partner for building a future-proof CX framework. We solve your problems today while thinking constantly about your next decade. Ask a question Your Trusted Partner Here's what some of our happy customers are saying. FORTUNE 30 TELECOMMUNICATIONS COMPANY We greatly appreciate our partnership with VXI, their flexibility in making the relationship win-win, and the quest for continuous improvement in results our team consistently demonstrates. Vice President, Customer Care FORTUNE 30 MEDIA & TECHNOLOGY COMPANY VXI works in concert with their clients to achieve expectations and constantly strive for better. Respect. Vice President, Digital Experience WORLD'S #1 GLOBAL PAYMENTS COMPANY Trust is something gained because of consistent delivery of great work. VXI certainly does that, hence the complete trust. Vendor Partner, Management Executive Real people. Real experiences. Real emotion. Your customers' lives are busy, we’re here to make them easier. LEARN MORE Customers Solutions Industries CSR Impact Resources Company About Us Our Leaders Global Footprint Careers More Information Case Studies Our Blog Press Releases News Follow Us LinkedIn Twitter VXI Global Solutions, LLC 220 West 1st St. 3rd Floor Los Angeles, California 90012 Copyright © 2020 VXI Global Solutions, LLC. All Rights Reserved This site uses cookies This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Cookie settings Accept Privacy & Cookies Policy Privacy Overview This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. 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