vxi.comNo. 1 Customer Care Solutions Provider - VXI

Solutions Customer Experience Strategy Customer Experience & Care Customer Retention Social Media Cost Management Sales Effectiveness Regulatory Compliance & Fraud Protection Tools Industries Automotive Communication & Media Credit Union Financial Services Gaming Government Insurance Retail Travel & Hospitality Technology Resources CX Blogs Insights Case Studies GlossaryNews Global Footprint Diversity, Equity and Inclusion Supplier Diversity Corporate Responsibility Our Leaders Careers Contact Us We provide world-class customer service for the world’s best-loved brands. tell us how we can help how we help boost customer satisfaction We help you connect with customers and exceed their expectations. increase operational efficiency We help businesses reduce cost without compromising quality. reduce customer attrition We turn your clients into advocates supporting your long term growth. what we provide Premium Talent We recruit the most highly-qualified talent for your business. Custom-Built Technology We use tools and platforms to optimize the customer experience. Comprehensive BPO & IT Support We offer wide-ranging business processes and digital solutions. vxi by the numbers Languages 0 Years of Continuous Success in the Customer Care Industry 0 + Locations 0 Hardworking and Reliable Customer Care Agents 0 K+ Interactions with Happy Customers Every Year 0 M+ NMSDC Minority-owned, certified company What are your customers’ expectations and how have they changed? VXI and Execs in the Know have teamed up in this year’s CX Leaders Trends and Insights Report to reveal the latest developments, multichannel preferences, and top challenges facing customer service professionals today. In this report, you’ll learn: How customers perceive the quality of service and where improvements are being made Why difficulty reaching a live person remains a top frustration Which channels are influencing resolution rates the most What 41% of customers want more of in their journeys Download Execs in the Know CX Leaders Trends Report Exclusive Customer Care Technology Talent Match Pro™ Increases hiring efficiency via specialized chatbots. Training Simulator™ Optimizes your team’s performance by recreating real-life scenarios. Performance Pro 360™ Enables you to provide personalized coaching for your team. learn more about our tools what our clients say about vxi We greatly appreciate our partnership with VXI, their flexibility in making the relationship win-win, and the quest for continuous improvement in results our team consistently demonstrates. FORTUNE 30 TELECOMMUNICATIONS COMPANY VXI works in concert with their clients to achieve expectations and constantly strive for better. Respect. FORTUNE 30 MEDIA & TECHNOLOGY COMPANY Trust is something gained because of consistent delivery of great work. VXI certainly does that, hence the complete trust. WORLD’S NO.1 GLOBAL PAYMENTS COMPANY Previous Next Secure Work-From-Home Solutions Tried and tested by our staff during the current pandemic, our sophisticated Work-From-Home Agents solution provides a safe, secure way of working that gives you great cost savings and even greater access to skilled talent worldwide. Your Work-From-Home Agents will be using a digitally secure remote setup to work from their homes, all protected by enterprise-grade data security and data loss prevention protocols. turnkey home office installation productivity monitoring enterprise-grade IT Security Protocols business continuity solutions Start Making Your Customers Smile Today With the talent and the tools to make every part of the process seamless, building an amazing customer-care team has never been easier. tell us how we can help Customers Solutions Industries CSR Impact Resources CompanyOur Leaders Global Footprint Careers More Information Case Studies Our Blog Press Releases Privacy Policy Follow Us LinkedIn Twitter Youtube Facebook VXI Global Solutions, LLC 515 S. Figueroa, Suite 600 Los Angeles, CA 90071 Copyright © 2024 VXI Global Solutions, LLC. All Rights Reserved This site uses cookies This website uses cookies to improve your experience. 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